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Send Payment Requests

Payment Requests are for situations where you have agreed the amount, but the customer is not standing in front of you.

In Get Paid, you can create a request from your phone. The customer receives it in Vipps or MobilePay, reviews the amount, and pays in the app.

When to use it

  • A customer orders by phone or message.
  • You need a deposit before work starts.
  • A service is paid after the appointment.
  • A booking, cancellation, or outstanding amount needs follow-up.

If the customer is with you, quick in-person payment or Shopping Basket is usually simpler.

How it works

  1. Open Get Paid and choose the right sales unit.
  2. Click the Get Paid button from the sales flow.
  3. Enter the amount and a description if you want.
  4. Choose Payment Request
  5. Enter customer phone number
  6. Send the request and follow its status in Get Paid.

Important

You must have the customer's phone number with their consent before sending a Payment Request. If you use Payment Requests for online sales, terms of sale and other rules may apply.

Read the full Payment Request page before using this flow for online sales.