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Send Payment Requests

Payment Requests let you send an agreed total directly to a customer's Vipps or MobilePay app using their phone number.

In Get Paid, you can enter an amount or build a prefilled Shopping Basket using the product list you already have. The customer receives the request, reviews the amount, and pays in the app.

When to use it

Use a Payment Request in Get Paid when the customer is with you and you want to send the total directly to their app. For example:

  • Build a basket from your existing products and send the agreed total.
  • Request payment for a service after an appointment.

You can also use quick in-person payment or Shopping Basket with card payments.

How it works

  1. Open Get Paid and choose the right sales unit.
  2. Click the Get Paid button from the sales flow.
  3. Enter an amount or add items and quantities from your Shopping Basket product list. Add a description if you want.
  4. Choose Payment Request.
  5. Enter the customer's phone number.
  6. Send the request and follow its status in Get Paid.

For a Shopping Basket request, the customer currently sees the total and your message on the payment confirmation screen, rather than the individual items. Use the description to make the purchase clear. After paying, the customer can see the items they bought in the Payments tab in their Vipps or MobilePay app.

Watch the prefilled Shopping Basket Payment Request flow on YouTube.

Important

You must have the customer's phone number with their consent before sending a Payment Request.

Payment Requests in Get Paid currently support in-person sales. For distance selling, use the Open Amount Payment Request flow in the business portal and provide your Terms of Sale. Shopping Basket requests do not currently support distance selling.

Read the full Payment Request page before using this flow for online sales.